PLEASE MESSAGE FOR ALL INQUIRES
FRESH 48 SESSION
CAKE SMASH/ FIRST BIRTHDAY SESSION
TURN AROUND TIME ON GALLERIES IS 30 DAYS AFTER YOUR SESSION DATE. IF YOU NEED IMAGES BEFORE THEN, PLEASE MESSAGE FOR THE RUSH FEE UPGRADE.
For Grow With Me Milestone Packages please message for more information on how to design the perfect one year plan for your family.
Refund Policy for Portrait Sessions and Prints
In the case of camera failure, inclement weather, or any other unforeseen incident that prevents RBP from shooting on a scheduled date a new date will be scheduled or client will retain monies paid as a credit.
No credit/refund will be given under any circumstances if you fail to attend the activity on the day and at the time listed, when the booking was made and you will not be given any credit for another session.
Due to the nature of digital photography and the fact that limited session dates are available for booking; RBP has a strict NO REFUNDS POLICY.
Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph, or any other reason. If a mistaken photo is sent to the buyer, as documented on the invoice, RBP will send the correct photo to the buyer free of charge.
Any questions regarding this Policy please call 860.457.2154
All prints and products are subject to your state sales tax and shipping when applicable. Due to the nature of custom photography, all sales are final. RBP does, of course guarantee that the portraits you receive meet the highest standards in every respect and works with the customers to approve designs and custom work before orders are placed.
Payment for your session and products are due in full when booking/when the order is placed. Prints and products arrive 4-6 weeks after payment is received. Rush shipment is available on some items for an additional charge. All rates are subject to change at any time. In the interest of fairness to all customers, all rates are non-negotiable unless booked through a special promotion.
The session cost is paid in advance to secure your chosen date. It is non-refundable should you cancel, but is transferable to another date in the event you wish to amend your booking with at least 48 hours notice.
Please know then booking and making payment you are accepting these terms. Also, please be sure to make your selection carefully before finalizing your gallery and if you have any questions please call me at 860.457.2154